Is Send Something free forever?

You can stay on the free account for as long as you like, but you can only accept up to ten submissions.

Is it mandatory to use your AI tools?

No. ASH AI is turned off by default for all users. You have full control over whether to activate and use these features. To use our AI capabilities, you must actively opt in by enabling them in your settings. If you choose not to enable our AI tools, none of your submissions or data will be processed through these systems. Your experience with our core services remains unchanged, and you can continue to use all standard features without any AI enhancement. We believe in giving you choices about how you interact with our platform. Whether you decide to leverage our AI capabilities for increased efficiency or prefer to stick with our traditional tools, the decision is entirely yours.

Do you use submissions to train your AI model?

No, we do not use your submissions to train our AI models. When you use our AI Tools, your data is only processed to deliver the specific service you've requested. Neither Send Something nor any of our Third-Party AI Service providers (AWS and Google) will use your data to train machine learning models. We follow strict data minimisation principles, meaning we only transmit the data necessary for each specific AI request. Your information is not retained beyond the processing session and is not used for any purpose other than fulfilling your immediate request. This commitment to protecting your data is formalised in our Terms for AI Features, which explicitly states that customer data will not be used for training purposes. We believe in transparent data practices and respecting your privacy while providing powerful AI-enhanced tools.

What are my payment options?

Just enter your card details when you upgrade and you'll automatically be billed on a monthly or annual basis. If you require a different mode of payment, please reach out to us directly.

What happens when I hit my ten submissions on the free plan?

When you hit the ten submission limit, we'll prompt you to add in payment details. Don't worry, you won't lose any data and live submissions will continue to come into your account, however, you will not be able to access them.

I'd like to add another organisation. Is this possible to add to my account?

Yes! You can add multiple organisations to your Send Something account. You will be billed for each new organisation you'd like to add to your account. Please reach out for more details.

How can I cancel my subscription?

If on the monthly subscription, you can cancel your account at any time. Your account will remain open until the end of your billing cycle. If signed up to an annual plan, your account will remain active until the end of your billing cycle.

I'm stopping submissions for a while. Can I pause my account?

Yes! You have the option to pause your account on every plan. We'll keep your account on ice, keep your setup complete and data safe so you can come back later.

Why Every Literary Magazine Should Join CLMP - Send Something

In today's dynamic publishing landscape, literary magazines face unique challenges. From managing submissions to securing funding, the path to sustaining a vibrant literary publication requires more than just great editorial vision. This is where CLMP (Community of Literary Magazines and Presses) becomes invaluable.

The Power of Community

CLMP isn't just another industry organization—it's a vibrant community of over 1,000 literary publishers who share a common mission: ensuring diverse voices reach diverse readers. By joining CLMP, you become part of a supportive network that understands the unique challenges and opportunities in literary publishing.

Essential Benefits That Matter

For as little as $125 annually, CLMP membership offers benefits that can transform your publication's operations:

1. Direct Technical Support

One-on-one consultations with industry experts
Guidance on funding strategies and financial planning
Marketing and distribution advice from experienced professionals

2. Professional Development

Access to workshops and webinars
Regular networking sessions with fellow publishers
Exclusive access to a comprehensive digital Resource Library

3. Enhanced Visibility

Featured listing in CLMP's Publisher Directory
Promotion through CLMP's newsletters and social media
Representation at national conferences and trade shows

4. Cost-Saving Opportunities

Discounted registration for major industry events
Special rates on essential publishing tools
Access to CLMP's member-exclusive Submittable plan

Streamlining Your Operations

While CLMP provides the community and resources, modern literary magazines also need efficient tools to manage their growing submission volumes. This is where platforms like Send Something come in, offering AI-powered submission management that complements your CLMP membership. Our Automated Submissions Handler (ASH) helps you:

Process submissions more efficiently
Identify promising works that match your criteria
Maintain professional communication with writers
Focus more time on editorial excellence

Making the Investment

CLMP's tiered membership structure ensures accessibility for publications of all sizes:

Under $50,000 budget: $125/year
$50,001 – $350,000: $225/year
$350,001 – $999,999: $500/year

For the cost of a few books, you gain access to resources, connections, and opportunities that can significantly impact your publication's success.

Beyond Membership

CLMP membership signals your commitment to ethical publishing practices and professional standards. It tells writers, readers, and funders that you're serious about your role in the literary ecosystem. When combined with modern submission management tools, you're equipped to not just survive but thrive in today's publishing environment.

Taking the Next Step

Ready to join a community that's shaping the future of literary publishing? Visit CLMP.org to become a member. And while you're upgrading your organization's capabilities, consider how Send Something can help streamline your submission process, allowing you to focus on what matters most—discovering and sharing great literature.

Send Something is proud to work with CLMP members in their mission to bring diverse voices to readers worldwide. Contact us to learn about our special offers for CLMP members.